Dubai, United Arab Emirates, 28 January 2026 — Dubai Insurance said it has launched a digital wallet that allows policyholders to pay insurance premiums and receive claims payments using digital assets, in a partnership with Zodia Custody.

Dubai Insurance described the offering as the first crypto-asset wallet deployed by a company in the UAE insurance sector. The company said the wallet is intended to provide a controlled channel for digital-asset transactions linked to insurance policies, covering both inbound payments (premiums) and outbound disbursements (claims).

What the wallet is designed to do

According to the company, the wallet is set up to:

• Receive premiums in digital assets, rather than through traditional bank transfer or card payments.

• Pay claims in digital assets, allowing eligible claim settlements to be disbursed to a customer’s digital-asset address or wallet flow, subject to the company’s process.

• Provide what it called traceability and transparency associated with onchain transactions, while applying operational controls used in regulated financial services.

The announcement did not specify which digital assets will be supported at launch, whether stablecoins are included, how exchange-rate conversion (if any) will be handled, or whether customers can choose between digital-asset and fiat settlement for the same policy.

Role of Zodia Custody

Dubai Insurance said Zodia Custody is providing custody infrastructure for the wallet. Zodia Custody described its platform as institutional-grade and said the partnership is aimed at giving customers access to custody and transaction controls designed for regulated environments.

Zane Suren, Managing Director, Commercial, Middle East and Africa at Zodia Custody, said the initiative is intended to extend the use of digital assets into routine financial services, specifically premium payments and claims settlement, and to do so with custody and operational safeguards.

Governance and compliance claims

Dubai Insurance said the wallet operates within a regulated framework and is designed to meet anti-money laundering (AML) and governance requirements. The companies said the structure emphasizes security and oversight, though they did not provide technical details such as custody model (e.g., segregated wallets), key management approach, transaction approval workflows, audit procedures, or how sanctions screening and source-of-funds checks will be applied in practice.

Dubai Insurance CEO Abdellatif Abuqurah said the launch is part of the insurer’s broader digital transformation and is intended to align with UAE priorities around digital finance. He also said the company plans further development in this area, framing the wallet as an initial step rather than a one-off product.

What remains unclear

While the announcement outlines the intended use case, several practical details were not disclosed, including:

• Supported tokens and whether stablecoins are included

• Whether premiums and claims will be priced in fiat with crypto used only as a rail, or fully denominated in digital assets

• Fees, limits, eligibility criteria, and rollout scope (which products/policies and which customer segments)

• How disputes, reversals, or mistaken transfers will be handled, given the nature of onchain transactions

• The specific UAE regulatory permissions or supervisory arrangements under which the service will operate

Dubai Insurance said the launch reflects growing demand for digital-asset services and positions the company to expand related capabilities over time.